Shipping policy

At Olympic Pet Shop, we want to make your shopping experience simple and convenient. This Shipping Policy explains our processing times, delivery estimates, shipping coverage, and what to expect after placing an order.

Shipping Within the United States

Olympic Pet Shop currently offers shipping within the United States only.

At this time, we do not offer international shipping.

Processing Time

Orders are typically processed within 2–3 business days after your order has been successfully placed.

During the processing period, we prepare your order for shipment and complete the necessary fulfillment steps.

Orders are generally processed Monday through Friday, excluding U.S. holidays.

Transit Time

After your order has been processed and shipped, the estimated transit time is approximately 3–5 business days.

Transit time begins once your order has been handed over to the shipping carrier.

Total Shipping Time

The estimated total delivery timeframe is:

2–3 business days processing + 3–5 business days transit = approximately 5–8 business days total.

Please keep in mind that delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the order and delivery location.

Order Tracking

Once your order has been shipped, tracking information may be provided when available.

You can use the tracking information to follow the progress of your shipment and view the latest updates provided by the carrier.

Please allow some time for tracking information to become active after your package has been shipped.

Delivery Delays

While we aim to have orders delivered within the estimated 5–8 business day timeframe, occasional delays can occur due to circumstances outside our control.

These may include:

  • Carrier delays

  • Severe weather

  • Holidays

  • Incorrect or incomplete shipping information

  • Address-related delivery issues

  • Unexpected transportation or operational delays

If your order has exceeded the estimated delivery timeframe, please contact us so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible at info@olympicpetshop.com. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us with your order information.

For damaged packages, we may ask you to provide photos of the package and/or product to help us review the issue.

Shipping Questions

If you have questions about your shipment or need assistance with an order, please contact us:

Olympic Pet Shop
Phone: +1 213-385-3355
Email: info@olympicpetshop.com
Physical Address: 2927 W Olympic Blvd, Los Angeles, CA 90006, United States

Thank you for choosing Olympic Pet Shop. We appreciate your business and look forward to serving you.